DEPARTMENT OF HOMELAND SECURITY
BOARD FOR CORRECTION OF MILITARY RECORDS
Application for Correction of
the Coast Guard Record of:
BCMR Docket No. 2003-040
XXXXXX, XXXXXX X.
xxx-xx-xxxx, XXXX
FINAL DECISION
GARMON, Attorney-Advisor:
This is a proceeding under the provisions of section 1552 of title 10 and section
425 of title 14 of the United States Code. It was docketed on February 22, 2003 upon the
BCMR’s receipt of the applicant’s request for correction.
appointed members who were designated to serve as the Board in this case.
This final decision, dated November 20, 2003, is signed by the three duly
APPLICANT’S REQUEST
The applicant, a retired lieutenant commander (LCDR; pay grade O-4), asked the
Board to correct his record by removing an officer evaluation report (OER) for the
reporting period May 1, 19xx to April 30, 19xx (the disputed OER). He also requested
that all references to the disputed OER be expunged from his official military record
and that all administrative actions taken against him based on the content of the
disputed OER be invalidated, including his failures of selection by the 19xx, 19xx, 19xx,
19xx, and 19xx Commander (CDR) Selection Boards.
The applicant further requested, if he is retired at the time the Board renders its
decision, that
• his retired status be corrected to show that he was retired in the rank of CDR
with the date of rank he would have had if he had been selected by the 19xx
CDR Selection Board;
• he be paid the difference in all retroactive pay and allowances from that date
of rank; and
• he be paid the difference in all retired pay since his date of retirement.
APPLICANT’S ALLEGATIONS AND SUBMISSIONS
The applicant alleged that his chain of command and rating chain failed to
adhere to Coast Guard regulations in effect at the time the disputed OER was prepared.
See Article 10-A-4.g.(1) of the Personnel Manual (April 19xx). He asserted that, on April
30, 19xx (the end of the reporting period for the disputed OER), an investigation by the
Coast Guard Investigation Service (CGIS) was pending against him concerning
allegations of discrimination. He alleged that, when CGIS issued its report, none of the
allegations were found to be substantiated nor were any charges preferred against him.
He alleged that despite the impending CGIS report, his reporting officer (RO) used
disputed information from the investigation to “materially alter” the disputed OER.
The applicant alleged that Coast Guard regulations restrict the content of a rating
chain’s narrative comments by, among other things, prohibiting remarks regarding any
pending investigation or any investigation to which the rated officer was not made a
party. He alleged that his rating chain ignored the mandate of these regulations and
unjustly altered the content of the OER, while avoiding the use of the word
“investigation” in the disputed OER. He alleged that such actions “skirted the spirit of
[Coast Guard] regulation[s]” and permitted the RO to “take action against [the
applicant] before the investigation was finalized.”
The applicant alleged that there is “no doubt about the source of information the
[RO] used to alter his evaluation of [the applicant’s] performance” during the period of
the disputed OER. He alleged that a comparison of the disputed OER with the OER for
the prior reporting period (May 31, 19xx through April 30, 19xx) reveals that the
supervisor lowered the applicant’s numerical scores and that the RO “dramatically
changed” his comments in the disputed OER based on unproven allegations of
discrimination. He pointed out that in Sections 3.c. (Results/Effectiveness) and 5.c.
(Directing Others) of the disputed OER, his numerical scores were lowered to 4s from
the 5s he was assigned in the preceding OER and that in Section 3.d. (Adaptability) of
the disputed OER, his numerical score was lowered to a 4 from the 5s he was assigned
in corresponding sections (4.a., (Working with Others) and 4.b., (Human Relations)) in
his preceding OER.
The applicant further alleged that his numerical score of 4 in Section 5.f.
(Evaluations) of the disputed OER is contradicted by the supervisor’s supporting
narrative in the Section 5 Comments section. He asserted that the score of 4 is “merely
‘average,’ “ and inconsistent with the supervisor’s comments regarding the applicant’s
“Herculean effort” in evaluating nine civilian employees—eight of which had the same
due date. He alleged that the score he received for Section 5.f. was obviously influenced
by other scores in Section 5 that were lowered based on unproven allegations of
discrimination. He alleged that the supervisor had “no personal observation nor any
valid input from other officers or civilians to substantiate his lowering of the numerical
score.”
The applicant pointed out that the RO (1) lowered all of the numerical scores
assigned in Section 8 (personal and professional qualities) to 4s in the disputed OER
from the 5s and one 6 assigned in the preceding OER and (2) “dramatically changed”
his (the RO’s) comments in the disputed OER from those given in the preceding OER.
He also pointed out that the RO lowered the applicant’s comparison scale rating from
the “distinguished performer” rating he received in the preceding OER to “only a ‘good
performer’“ in the disputed OER. He alleged that according to the Personnel Manual, it
was improper for the supervisor and the RO to base their evaluations of the applicant
upon allegations of civilian employees who were subordinate to the applicant. He
alleged that because he disputed the allegations and his co-workers and raters indicated
to investigators that none of the alleged discriminatory behavior had ever been
observed, none of the allegations against him could be independently supported.
With respect to the comments in Section 8 of the disputed OER concerning the
applicant’s taking responsibility for “mis-[communications and] delayed action that
allowed the workplace environment to deteriorate,” the applicant asserted the
following:
Like any good leader, [the applicant] did take responsibility for the Branch he was in
command of, but disputed that any of his actions directly led to a deterioration in the
workplace environment. It was [the applicant’s] stated position that the actions and mis-
perceptions of the complainants which [sic] were the root of the problems in the Branch.
However, the comments section correctly indicates that he worked with the Command to
resolve those problems.
The applicant contended that every officer is entitled to a complete and accurate
record before each promotion board which considers him. He alleged that a
comparison of the disputed OER and the preceding OER demonstrates that his
performance, “other than those sections affected by issues related to the unproven
discrimination allegations [which had been] under investigation,” was excellent. He
alleged that actions taken by his rating chain regarding the pending investigation and
subsequent references to those actions tainted his official military record and led to his
failure of selection not only before the 19xx Commander (CDR) Selection Board but also
before the four subsequent CDR selection boards.
Excerpts from the Disputed OER (May 1, 19xx to April 30, 19xx)
On the disputed OER, the applicant received eight marks of 5 (on a scale of 1 to
7, with 7 being best) and ten marks of 4 in evaluation of his job performance. The
applicant was assigned the following scores in the eighteen performance categories of
the disputed OER:
Block 3.a. (Planning and Preparedness) 5
5
Block 3.b. (Using Resources)
4
Block 3.c. (Results/Effectiveness)
5
Block 3.c (Adaptability)
5
Block 3.d. (Professional Competence)
5
Block 4.a. (Speaking and Listening)
5
Block 4.b. (Writing)
5
Block 5.a. (Looking Out for Others)
5
Block 5.b. (Developing Others)
Block 5.c. (Directing Others)
Block 5.d. (Teamwork)
Block 5.e. (Workplace Climate)
Block 5.f. (Evaluations)
Block 8.a. (Initiative)
Block 8.b. (Judgment)
Block 8.c (Responsibility)
Block 8.d. (Professional Presence)
Block 8.e. (Health and Well-Being)
4
4
4
4
4
4
4
4
4
In block nine (Comparison Scale), he was assigned a score of 4, defined as “good
performer; give tough, challenging assignments.”
In the comments section of block 4, the supervisor made the following statements
regarding the applicant’s communication skills: “[h]andled self well in difficult
discussion sessions with [executive officer]; calm & confident, candid discussions in
difficult personnel situation; similarly during intensely stressful session with staff
members ….” Furthermore, in the comments section of block 5, the supervisor wrote
that the applicant “[e]valuated 9 civilians (8 w/same due date) thoroughly [and]
properly—Herculean effort.”
remarks and made the following statements:
In the comments section of block 7, the RO concurred with the supervisor’s
[The applicant] faced numerous internal/external challenges, [especially] in the work
[environment] during the period; he experienced some success by support[ing
command] initiated acts that promoted conflict resolution & team-building. Succeeded
in providing outstanding [work-life services] to [X District Commands] & kept staff
‘customer focused’ while attempting to resolve internal issues.
In the comments section of block 8, the RO made many positive statements, but
also the following comment: “[t]ook respons[ibili]ty for mis-comm[unications and]
delayed action that allowed the workplace enviro[nment] to deteriorate.”
potential to assume greater leadership roles and responsibilities:
In block 10, the RO provided the following comments on the applicant’s
[The applicant] has been a good performer during a period of great challenge, some
personal and some internal [within] his [work-life Branch]. He has had to expend an
enormous [amount] of energy, time, and focus towards resolving internal [personnel and
management] issues; successful resolution of many of these challenges have lead [sic] to
improvements that will make him a better Officer and
personal/professional
[supervisor/manager].
He has [demonstrated] the [k]nowledge, [j]udgment, &
[leadership] expected of a mid-manager and he should be considered for promotion to O-
5 with his peers. He is recommended for a tougher/more challenging assignment ….
Summary of Applicant’s Relevant Evidence
Applicant’s Affidavit
The applicant submitted his own affidavit in support of his application for relief.
In it, he stated that in October 19xx, two female civilians filed formal complaints against
him, alleging that they were being treated differently in the workplace compared to
their male co-workers. He stated that as a result of the complaints, the Coast Guard
began an investigation, which was still pending on the date the disputed OER was
submitted to CGPC and remained so, he believed, until 19xx.
The applicant stated that he “denied and vigorously disputed” the allegations of
discrimination against him in emails and memoranda to, and during conversations and
meetings with, officers in his rating chain and in his chain of command. He stated that
he also sent a memorandum to the informal equal employment opportunity (EEO)
counselor and met with the integrated support command’s (ISC) military civil rights
officer denying the allegations and expressing his concern about the “false
discrimination allegations.” Additionally, he stated, the allegations were disputed by
testimony from co-workers who witnessed the events that were alleged to be
discriminatory.
The applicant asserted that the statements submitted by his supervisor and
executive officer (XO) to the Department of Transportation (DOT) Inspector General’s
(IG) investigator contain “narrative which supports [his] position in disputing the
allegations of discrimination.” He stated that his XO’s statement outlines the
reorganization of the branch he headed and states that he was not the person who
created the reorganization.
The applicant stated that on November 17, 19xx, he was issued a “performance
counseling” memorandum, wherein his supervisor dealt with the “contested and
unproven” allegations against him as fact. He stated that the same officer served as his
supervisor for the period of the preceding OER, when his performance was evaluated
as excellent. He asserted that the allegations—then under investigation—improperly
and unfairly influenced the content of the disputed OER.
The applicant stated that on July 10, 19xx, he received a copy of the disputed
OER and submitted an OER Reply on July 24, 19xx. He stated that his OER Reply,
which “clearly addressed the performance issues mentioned in his OER, was endorsed
by his RO and forwarded for filing in his official military record.
The applicant stated that, upon his request, his XO (CDR E) and CO (CAPT M)1
reviewed his military record and discussed it with his Operations Officer (CDR C). He
stated that the three senior officers, who had extensive experience with OERs, told him
that his record appeared excellent with the exception of the disputed OER. He stated
that the three senior officers also told him that it was unquestionably the only entry in
his record which could have caused his failures of selection.
The applicant stated that in 19xx, he was awarded the Coast Guard Achievement
Medal for superior performance of duty from May 19xx to June 19xx. He asserted that
among other achievements, he was awarded the medal based on the following:
•
• exceptional interpersonal skills;
•
the accomplishment of a “multi-disciplinary approach to [human services]
casework planning”; and
implementation of an innovative annual conference which accomplished annual
Ombudsmen training plus Family Advocacy Training for area COs in a
pioneering effort to “reduce costs and enhance synergy between COs and their
Ombudsmen.”
He further stated that his above-noted innovation was recognized as “best practice” and
followed by other ISCs and that his successful partnerships, organizational skills, and
knowledge were recognized. He asserted that his skills and performance from 19xx to
19xx were reflected in the award citation, not the disputed OER.
The applicant stated that he had not been provided with a copy of the CGIS
investigation report despite the fact that discrimination and complaints were directed
against him. He stated that on November 17, 19xx, his counsel filed a request through
the Freedom of Information Act (FOIA) to obtain a copy of he report. However, no
response was received.
Letter from CAPT M
In support of his contentions, the applicant submitted a memorandum, dated
February 15, 19xx, from CAPT M regarding his opinion on the applicant’s OER record.
It states the following:
As you requested in [your email dated February 15, 19xx], I am stating my opinion that
the OER in your service record covering the period [of the disputed OER] most likely
was the cause for the fact that you failed selection for promotion to CDR during previous
selection board proceedings.
1 CDR E and CAPT M were the applicant’s XO and CO, respectively, during the evaluation period of May
1, 19xx through April 30, 19xx.
I reviewed your entire performance record at your request and with your knowledge
when I was your Commanding Officer at [xxx] sometime during the summer of 19xx.
The purpose of this review was to improve the value of my career counseling to you.
SUMMARY OF THE RECORD
The applicant received his commission as an ensign on May 18, 19xx. He was
promoted to lieutenant junior grade on November 18, 19xx, to lieutenant on May 18,
19xx, and to lieutenant commander on June 1, 19xx.
On January 16, 19xx, the applicant was designated a Coast Guard Xxxx upon his
successful completion of the prescribed course of instruction. From January 17, 19xx to
June 12, 19xx, he was assigned to Coast Guard Air XXXX in XXXX, XXXXXX and
XXXXX, XXXXX. From June 13, 19xx to June 25, 19xx, he served as a XXXX XXXX for
the XXXX District and an Integrated Support Command in XXXXX, XXXXX. From June
26, 19xx through April 30, 19xx, the applicant was assigned to a Coast Guard XXXXX in
XXXXX, XXXXXX. After repeated failures of selection for promotion to CDR, the
applicant retired on June 1, 19xx.
to the 19xx CDR Selection Board. It reads as follows:
By memorandum dated, July 24, 19xx, the applicant submitted a communication
Commander, Coast Guard Personnel Command (CGPC-opm-1)
INPUT TO THE COMMANDER SELECTION BOARD
From: [applicant’s name], [applicant’s SSN], USCG
To:
Subj:
Ref:
(a) My ltr 1402 of 16 July 19xx
(b) Officer Evaluation Report dated 8 June 19xx
1. I appreciate the consideration given to my previous request, reference (a). I
respectfully must say that the process of considering reference (b) without a thoroughly
processed OER Reply is unfair, in my view. An OER Reply is forthcoming. I, however,
wish to thank the Board for the opportunity to communicate directly.
2. This evaluation period has been a time of significant personnel challenges requiring
the assistance of two outside consultants. Additionally, my tour in XXXX has been
marked by repeated personal tragedies, beginning with the unexpected death of my
father in September, 19xx; followed by the death of a prematurely born daughter in
November, 19xx; and ending with the premature death of my mother in September, 19xx.
Despite these personal tragedies and professional challenges, I continued to show
innovation, dedication and initiative in my work—characteristics I have displayed
throughout my career.
3. Significant initiatives first developed by my staff and subsequently supported by the
command, included relocation of the XXXXX XXXX to the XXXX XXXX Division and a
promotion of one staff GS-11 to GS-12 through the innovative use of a vacant billet. I also
pioneered a combination training conference composed of the annual XXXX Conference
plus the annual XXXX XXX Training (for COs/XOs in our area of responsibility).
Combining these formerly separate conferences resulted in improved synergy and
reduced costs.
4. The strength I have shown during this marking period speaks highly of my character,
in my view. I respectfully thank the Board for consideration of this additional input.
[signature]
VIEWS OF THE COAST GUARD
On July 31, 2003, the Chief Counsel of the Coast Guard submitted an advisory
opinion to which he attached a memorandum on the case prepared by CGPC. In
adopting the analysis of CGPC, the Chief Counsel recommended that the Board deny
the applicant’s request for relief.
The Chief Counsel argued that the applicant submitted an untimely application
and has provided no basis or reason why it is in the interest of justice to excuse the
delay. He alleged that the applicant’s request, dated February 5, 2003, was submitted
more than xxxxx months beyond the time limit for filing an application for correction.
He asserted that the applicant appears to claim in his application that his non-selection
for promotion tolled the timeliness requirement of his applying to the Board. He
argued that the applicant’s “post facto conclusion that the [disputed] OER caused his
non-selection does not constitute a substantive reason for untimely submission.” He
argued that the applicant should have applied to the Board upon receiving the disputed
OER if he believed that it was prepared erroneously. Accordingly, he argued, the Board
should not waive the three-year filing requirement and should dismiss this application
for lack of timeliness.
With respect to the merits of the case, the Chief Counsel argued that the disputed
OER is a fair and accurate evaluation of his performance. He argued that for the
applicant to establish that an OER is erroneous or unjust, the applicant must show a
misstatement of a significant hard fact or a clear violation of a statute or regulation.
Germano v. United States, 26 Cl. Ct. 1446, 1460 (1992). He argued that in determining
whether an applicant has met his burden, the applicant’s rating chain officials are
strongly presumed to have acted correctly, lawfully, and in good faith in executing their
duties. Arens v. United States, 969 F.2d 1034, 1037 (Fed. Cir. 1992); Sanders v. United
States, 594 F.2d 804, 813 (Ct. Cl. 1979).
The Chief Counsel argued that the applicant presented no evidence to support
his allegations that his supervisor “had little personal observation and no input from
other officer or civilians to substantiate his lowering of the numerical score.” He stated
that contrary to the applicant’s allegations, the Reported-on Officer (ROO) answers on a
daily basis to and receives a majority of direction from the Supervisor. He further
argued that the applicant failed to elaborate why he believes that reports, in general,
from subordinates are not reliable information for the supervisor to rely upon for
purposes of evaluating the applicant. He stated that according to the Personnel
Manual, there is no prohibition on the RO’s accepting information from numerous
sources beyond the direct observations of the RO.
The Chief Counsel argued that the applicant has failed to prove that the narrative
comments contained in the disputed OER were improper. He stated that Article
10.A.4.f.1. of the Personnel Manual does not prohibit rating chain officials from
commenting on conduct that is the subject of a judicial, administrative, or investigative
proceeding. He asserted that the disputed OER contained no forbidden references to
any investigation within the contested OER. He further argued that because Section 5.e.
(workplace climate) requires the evaluation of an officer’s “ability to … promote an
environment of involvement, innovation, open communication and respect,” the
narrative comments regarding “internal/external challenges, especially in the work
environment,” without any reference to any investigation, were not inappropriate.
The Chief Counsel asserted that the applicant’s claim that his marks in the
disputed OER were incorrectly “lowered” from those in his preceding OER is without
merit. He argued that the Personnel Manual clearly provides that a ROO’s performance
and qualities are compared against standards set forth in the OER, not against other
officers or the same officer in a prior reporting period. See Article 10.A.4.c.4.b. of the
Personnel Manual. He argued that the applicant’s receipt of better ratings and an
award either before or after the disputed OER is irrelevant to the matter before the
Board, as that neither proves that the information within the disputed OER did not
reflect the applicant’s actual performance during the evaluation period.
The Chief Counsel argued that the regulations provide that the appropriate
remedy to contrast the applicant’s views of his performance against his rating chain’s
views was to submit an OER Reply. See Article 10.A.4.g. of the Personnel Manual. He
asserted that despite the applicant’s claim that he submitted an OER Reply on July 24,
19xx, the record fails to support that claim, as his record does not include a reply, and
his application did not include such evidence. He argued that the Board should
consider the absence of evidence proving his prior objection to the disputed OER as
probative evidence that upon receipt of the disputed OER, the applicant accepted his
rating chain’s characterization of his performance as described therein.
He
recommended that the applicant submit a copy of the validated OER Reply to Coast
Guard Personnel Command (CGPC) for review and inclusion in his official OER record.
However, he asserted, no nexus to the applicant’s failing for selection to CDR would be
created by the foregoing relief.
The Chief Counsel asserted that the only information to support the applicant’s
claim that there was an investigation laid into allegations of discrimination against him
is found in the applicant’s application to the Board. He moreover argued that the
applicant presented no clear, cogent and convincing evidence to support his assertion
that his RO used “the information from the [CGIS] investigation” … “to alter the
content” of the disputed OER. On the contrary, he argued, a review of the applicant’s
record in this case supports the conclusion that the disputed OER “represents the
honest professional judgment of those responsible for evaluating the applicant under
the Officer Evaluation System (OER).”
Lastly, the Chief Counsel stated that although the applicant claims that his
counsel filed a Freedom of Information Act (FOIA) request to obtain a copy of the
EEO/Discrimination Reports of Investigation from the Inspector General’s Office in the
Department of Transportation, EEO/Discrimination cases are exempt from FOIA
regulations and the applicant should not expect to receive a copy of the Report of
Investigation. He argued that because the applicant has not provided evidence that
overcomes the presumption of regularity regarding the construction of and marks
associated with the disputed OER, the applicant has failed to meet his burden in
proving an error or injustice in his case.
APPLICANT’S RESPONSE TO THE VIEWS OF THE COAST GUARD
On August 4, 2003, the Chair sent a copy of the views of the Coast Guard to the
applicant and invited him to respond within 30 days. On September 4, 2003, the
applicant responded by stating that he had several objections to the advisory opinion.
The applicant argued that the Chief Counsel incorrectly asserts that the
applicant’s submission is untimely. The applicant stated that because the applicable
law that tolls the Board’s three-year limitation period has neither been amended nor
overturned, the Board must reject this argument.
The applicant argued that contrary to the Chief Counsel’s assertion, the context
in which the errors made to the disputed OER occurred are relevant to the Board’s
decision and should be considered to determine whether the effect was significant or
negligible on the applicant’s entire record.
The applicant stated that the Chief Counsel erroneously disputes the fact that he
(the applicant) submitted an OER Reply. He argued that the absence of the OER Reply
from the record reveals that Coast Guard action in this case was flawed, thereby
rebutting the presumption of regularity. He argued that because the Coast Guard failed
to properly file the reply in his military record, his record was not complete, fair and
accurate when considered by subsequent selection boards.
The applicant argued that his sworn affidavit is “clear, cogent, and absent any
rebutting evidence from the Coast Guard, … convincing.” He argued that based on the
fact that his application concerns “sensitive” matters regarding his performance, very
few individuals would possess knowledge about information relevant to his claims.
Thus, he argued, his affidavit is “even more convincing.”
The applicant asserted that the Coast Guard is aware of the fact that files relating
to formal complaints are maintained by the Department of Transportation(DOT), if not
by the Coast Guard. He stated that the records may have been overlooked by the Coast
Guard because the agency, rather than the applicant, is named as the respondent.
Applicant’s Submissions in Support of his Response to the Advisory Opinion
Applicant’s Submission to the 19xx Promotion Board and OER Reply
In support of his response to the Coast Guard’s advisory opinion, the applicant
submitted a copy of a memorandum, dated July 24, 19xx that reads as follows:
From:
To:
Via:
SUBJ:
Ref:
[applicant’s name], [applicant’s SSN], USCG
Commander, Coast Guard Personnel Command (CGPC-opm-1)
Commanding Officer, Integrated Support Command XXXXX
INPUT TO THE COMMANDER SELECTION BOARD AND OER REPLY
(a) Officer Evaluation Report dated 8 June 19xx
(b) Phoncon between XO (ISC [xxx])/[applicant’s name] of 23 July XX
1.
I recognize and appreciate my command’s efforts to accurately evaluate my
performance. I must, however, respectfully submit the following Officer Evaluation
Report Reply as a rebuttal to sections eight and nine of [the disputed OER]. The process
of considering [the disputed OER] without a thoroughly process OER Reply is unfair, in
my view. I, however, wish to thank the Board for the opportunity to communicate
directly.
2.
I object to a statement contained in the OER comments: “Took responsibility for
[miscommunications] and delayed action that allowed workplace [environment] to
deteriorate.” I discussed this passage with my Executive Officer (Reporting Officer),
[phoncon between XO and applicant on July 23, 19xx], who provided two specific
examples relative to this comment:
a. Delay in processing of Overtime Claims for one General Schedule
employee: While it is true that the process unfolded too slowly and I accepted
my share of responsibility for an approximately six week delay in processing this
claim, I must point out the following items, noted below. I object to any negative
impact on the evaluation of my character. (emphasis in original.)
1. No process was in place and no budget was identified at the time to
pay Personnel Services Division General Schedule overtime. I
initially submitted the first ever request for pay to my Personnel
Services Division Chief two days after receipt as I did not have the
authority to approve overtime pay. It was returned to me having
not been approved by my Division Chief due to a lack of funding,
which was true at the time. (Subsequent claims for other events
were submitted by the employee).
2.
I discussed the first claim with the employee and expressed my
support and viewpoint that she should receive pay if such was due
to her. I expressed my intention to resubmit the claim by providing
additional information from an appropriate reference. Additional
information, from the Code of Federal Regulations for example, was
subsequently provided to my Division Chief. Although my actions
became delayed, I had proactively been very supportive of the employee,
as exhibited through my conversation with her. This event did not cause
the “workplace environment to deteriorate.” (emphasis in original.)
3. Throughout the evaluation period, I awarded a significant quantity
of compensation time in lieu of overtime pay for those employees so
requesting, pursuant to authority that had been delegated to me. No
complaints have been expressed from any employee in the area of
compensation-time.
4.
I promptly responded to a status question from the employee and
forwarded a recommendation
to
the
employee’s overtime should be paid.
the Comptroller
that
5. A claim that this episode “allowed the workplace environment to
deteriorate” is questionable and I object to that assertion, pending
the outcome of a current investigation. My delay in processing the
claims occurred in the summer of 19xx.
b.
Inadequate communication to my staff regarding our system of
“acting” branch chief: The system, formerly referred to as “deputy branch
chief” by my staff, was implemented in August, 19xx. The Executive Officer
described an episode involving the “acting” branch chief to me in September
19xx. I recall no complaints or questions ever expressed to me by any staff
member until October, 19xx. I responded appropriately to all guidance on this
difficult issue. The command supported the “acting” branch chief’s continued
service in this duty, but implemented a rotation in December, 19xx, through
which the duties would be shared by two appropriate persons.
3.
Significant initiatives first developed by my staff or myself, and subsequently
supported by the command, included relocation on the XXXXX Program to the XXXXX
Division and a promotion to one staff GS-11 to GS-12 through the innovative use of a
vacant billet.
4.
Block seven of the OER comments on my branch’s continued “outstanding”
service delivery despite “internal issues.” These “issues,” described in block nine as a
“deterioration,” had no effect on our service delivery-noted in the OER. Continued
excellent service to the field constituted a significant achievement performed at a time of
great personal challenge for me (death of a prematurely born daughter November, 19xx
and the premature, tragic death of my mother in September, 19xx). The strength I’ve
shown speaks highly of my character; an assessment inconsistent with an across-the-
board score of “4” in block eight. (emphasis in original.)
[signature]
First Endorsement on Applicant’s letter of July 24, 19xx
The applicant also submitted a copy of the First Endorsement to his “INPUT TO
THE COMMANDER SELECTION BOARD AND OER REPLY.” It is summarized as
follows:
By memorandum, dated July 27, 19xx, the applicant’s RO wrote in support of the
marks and comments he assigned the applicant in Section 8 (Personal and Professional
Qualities). He stated that the applicant’s performance “clearly met, but did not exceed,
the standards as described for a mark of 4 in each of the individual qualities.” He stated
that the two examples he provided the applicant with were not intended to be all-
inclusive” but were provided to help the applicant understand how the comments
reflect performance the RO observed during the evaluation period.
During the evaluation period, the RO stated, he met with the applicant to discuss
“how his [the applicant’s] managerial style may have contributed to some of the
challenges he was experiencing as the XXXXXX.” He asserted that based on the
applicant’s OER Reply, “it appears that [the applicant] is still experiencing difficulty in
accepting any responsibility for the workplace environment that continues to challenge
both him and the command.
The RO stated that he reviewed the mark he assigned the applicant on the
comparison scale and finds that it also accurately reflects where the applicant measures
in relation to other officers in the applicant’s rank whom the RO has known and who
have worked for him during his Coast Guard career.
Other Supporting Correspondence
As attachments to his response to the Coast Guard’s advisory opinion, the
applicant submitted copies of several letters from his counsel to the DOT Office of Civil
Rights and FOIA Division requesting copies of the investigation file and report of
investigation.
The applicant also submitted a copy of an email, dated June 12, 19xx, from Coast
Guard’s XXXXXX, that his counsel received in response to an inquiry regarding the
release of the Report of Investigation. The response stated that the office had no
authority to release the Report of Investigation but could furnish a copy of any
statements the applicant provided to DOT investigators. He was also advised therein to
submit a FOIA request to DOT’s Departmental Office of Civil Rights, should he desire
this information.
Personnel Manual (COMDTINST M1000.6A)
APPLICABLE LAW
Article 5.B.3.c.1. of the Personnel Manual (COMDTINST M1000.6A) in effect in
19xx provides that members who are “eligible for consideration by a selection board
may communicate directly with the board by letter arriving by the date the board
convenes,” pursuant to 10 U.S.C. § 573(f).
Article 10.A. of the Personnel Manual governs the preparation of OERs and
provides that each OER is prepared by the reported-on officer’s “rating chain” of senior
officers: the supervisor, the reporting officer (RO), and the reviewer. Article 10.A.1.b.1.
provides that commanding officers “must ensure accurate, fair, and objective
evaluations” are provided to all officers under their command. Article 10.A.2.b.2.f.
states that commanding officers are required to provide oversight and accountability
for the proper preparation of OERs.
Article 10.A.1.b.2. states that individuals are responsible for managing their
performance and has the responsibility to determine job expectations and performance
feedback to meet or exceed standards
Article 10.A.1.c.4.b. defines the Supervisor as the individual to whom the ROO
answers on a daily or frequent basis and from whom the ROO receives the majority of
direction and requirements. In accordance with Article 10.A.2.d.2.a., the supervisor is
responsible for evaluating the ROO’s performance in the execution of his or her duties.
Article 10.A.2.e.2.a. states that the RO shall base evaluations on direct
observations, the Officer Support Form (OSF) or other information provided by the
supervisor, and other reliable reports and records. Article 10.A.4.c.4.b. states that the
supervisor “shall review the Reported-on Officer’s performance and qualities observed
and noted during the reporting period” … and “take care to compare the officer’s
performance and qualities against the standards—NOT to other officers and not to the
same officer in a previous reporting period.”
Article 10.A.4.c.4.e. states that comments should amplify and be consistent with
the numerical evaluations and should identify specific strengths and weaknesses in
performance, sufficiently specific to paint a succinct picture of the officer’s performance
and qualities which compares reasonably with the picture defined by the standards
marked on the performance dimensions in the evaluation area. Article 10.A.4.c.4.g.
states that a mark of four represents the expected standard of performance.
Article 10.A.4.f.1. governs the rating chains comments about the ROO. It states
that members of the rating chain shall not mention the officer’s conduct is the subject of
a judicial, administrative, or investigative proceeding, including criminal and non-
judicial punishment proceedings, or any other investigation. It also provides that these
restrictions do not preclude comments on the conduct that is the subject of the
proceeding, only reference to the proceeding itself.
Article 10.A.4.f.10. provides that comments addressing the ROO’s marital or
family status are prohibited.
Article 10.A.4.g. describes how members should reply to an OER, should they
choose to do so. Article 10.A.4.g.1. states that “[t]he Reported-on Officer may reply to
any OER regardless of its content and have this reply filed with the OER,” allowing a
member the opportunity to “express a view of performance which may differ from that
of a rating official.”
submitted:
Article 10.A.4.g.8. provides the following format in which the OER reply is to be
Date: (Submitted to Supervisor)
(RANK, NAME, SSN, USCG/USCGR)
Commander, Coast Guard Personnel Command (opm-3)
(1) (Original Supervisor by name)
(2) (Original Reporting Officer by name)
(3) (Original Reviewer by name)
From:
To:
Via:
Subj: OER REPLY
Ref:
1. As authorized by reference (a), I request the below reply be filed with my evaluation
report for the period (YR, MONTH, DAY) to (YR, MONTH, DAY).
(a) Personnel Manual, COMDTINST M1000.6 (series)
Signature
The standards on the OER form for a mark of 4 for the performance category of
“evaluations” (section 5.f) is as follows:
Evaluations
Reports consistently submitted on time. Narratives were fair, concise, and
contained specific observations of action and impact. Assigned marks
against standards. Few reports, if any, returned for revision. Met own OER
Responsibilities as Reported-on Officer.
FINDINGS AND CONCLUSIONS
1.
The Board makes the following findings and conclusions on the basis of the
applicant's military record and submissions, the Coast Guard's submission, and appli-
cable law:
The Board has jurisdiction concerning this matter pursuant to 10 U.S.C.
§ 1552. Although approximately xxxxxxx years have passed between the applicant’s
notification of the disputed OER and his application to the Board, the Soldiers’ and
Sailors’ Civil Relief Act of 1940 (Act), 50 U.S.C. § 501 et seq., as amended, bars any
period of active duty military service from being included in computing a statute of
limitations against a person in the military service. See Detweiler v. Pena, 38 F.3d 591
(D.C. Cir. 1994). The running of the time granted to file this BCMR application was
tolled until the applicant was retired from the Coast Guard on June 1, 19xx. The
applicant’s BCMR application was filed on February 13, 2003. Thus, his claim was
timely.
The applicant requested an oral hearing before the Board. The Chair, act-
ing pursuant to 33 C.F.R. § 52.31, denied the request and recommended disposition of
the case without a hearing. The Board concurs in that recommendation.
2.
3.
The applicant made several allegations about his rating chain improperly
using unproven information from the CGIS investigation in drafting information from
the disputed OER. However, neither the evidence he submitted nor his military record
supports his contentions. The applicant claimed that his rating chain included
prohibited remarks regarding the CGIS investigation by “skirting the spirit” of Coast
Guard regulations. The restriction in Article 10.A.4.f.1. of the Personnel Manual does
not preclude comments on the underlying facts of an investigation that are known to
the rating chain, so long as no reference is made to pending investigation proceedings.
The record shows that the disputed OER contains no reference to the CGIS
investigation. Moreover, the applicant submitted no explanation as to how the
comments he was assigned in the disputed OER violated the foregoing provision.
4.
The applicant also claimed that information from the CGIS investigation
was “the only possible source [used] to alter” the disputed OER. However, the fact that
the disputed OER was drafted when the CGIS investigation report was pending is not
sufficient in and of itself to demonstrate that the content was inappropriately influenced
by the ongoing investigation. Absent strong evidence to the contrary, government
officials are presumed to have carried out their duties correctly, lawfully, and in good
faith. Arens v. United States, 969 F.2d 1034, 1037 (Fed. Cir. 1992). Consequently, the
Board finds that the applicant has not proved by a preponderance of the evidence that
the his rating chain improperly included information from the CGIS investigation in the
disputed OER.
5.
The applicant asserted that his rating chain improperly relied upon
complaints made by “civilians who were subordinate to him” in evaluating his
performance during the period of the disputed OER. Under Article 10.A.2.e.2.a. of the
Personnel Manual, a reporting officer is permitted to base his or her evaluation of the
ROO’s performance on “…other reliable reports or records.” The applicant has
submitted no evidence beyond his own affidavit that the complaints made by the two
civilians were, in fact, considered in rating his performance. Absent corroboration, the
applicant’s statements alone are insufficient to demonstrate the alleged inaccuracy of
the disputed OER.
Vierrether v. United States, 27 Fed. Cl. 357, 367 (1992).
Consequently, the Board finds that the foregoing evidence is insufficient to establish
that the applicant’s rating chain relied upon the complaints made by the two civilians.
However, even assuming arguendo that the complaints from the two civilians were
relied upon in rating his performance, the applicant has not shown by a preponderance
of the evidence that those complaints were unreliable.
6.
In assessing an officer’s performance, members of a rating chain are
directed to review the ROO’s performance and qualities observed and noted during the
reporting period. See 10.A.4.c.4.b. of the Personnel Manual. Accordingly, the
supervisor and RO are required to limit marks and comments in the OER to events that
occurred during the reporting period. In alleging that his supervisor and RO “lowered”
his marks and/or “dramatically changed” comments from those assigned in his
preceding OER, the applicant urges the Board to compare his evaluation in the disputed
OER against that which he received during the prior OER period and find that the
disputed OER is erroneous and unjust—in direct contradiction to the regulations.
Contrary to the applicant’s assertions, the regulations provide that an officer’s
performance and qualities are to be compared “against the standards … and not to the
same officer in a pervious reporting period.” Therefore, the Board finds that the
applicant’s performance prior to the period of the disputed OER is not determinative of
the accuracy of the disputed OER.
7.
The applicant alleged that the supervisor’s narrative comments in section
5.f. (Evaluations) of the disputed OER support a higher numerical score than the 4
assigned. He asserted that because the score of 4 is “merely ‘average,’” it conflicts with
the supervisor’s narrative statement that the applicant “[e]valuated 9 civilians (8 [with
the] same due date) thoroughly [and] properly—Herculean effort.” The Board agrees
with this allegation. The Personnel Manual provides that narrative comments should
paint a picture of an officer’s performance that “compares reasonably with the picture
defined by the standards marked on the performance dimensions in the evaluation
area.” See Article 10.A.4.c.7.e. of the Personnel Manual. It is clear from the supervisor’s
comment that the applicant’s efforts exceeded that “[r]eports [were] consistently
submitted on time,” and that he “[a]ssigned marks against standards,” as required for a
mark of 4 in the category of “Evaluations.” Accordingly, the Board finds that the
applicant has proved by a preponderance of the evidence that a disparity exists
between the mark of 4 and the “Herculean effort” described by the supervisor in the
supporting the narrative comments and, therefore, that the numerical score in the
category of “evaluations” should be raised to a mark of 5.
8.
The applicant alleged that the comments he received in section 8
concerning his “[taking] respons[ibility] for mis-comm[unications and] delayed action
that allowed the workplace enviro[nment] to deteriorate,” did not accurately reflect his
performance. However, to establish that marks or comments in an OER are erroneous
or unjust, the applicant must show a misstatement of a significant hard fact or a clear
violation of a statute or regulation. Germano v. United States, 26 Cl. Ct. 1446, 1460
(1992); BCMR Docket No. 86-96. Therefore, the applicant’s uncorroborated statement is
“simply not enough to overcome the presumption that military officers … discharge
their duties faithfully.” Vierrether at 367. The applicant’s objection to the comments
assigned in section 8 does not suggest or prove that the OER is factually erroneous, but
rather, indicates only that his opinion of his performance differs from that of his rating
chain. In fact, the applicant has submitted no corroborating evidence to contradict any
of the disputed marks and comments in the disputed OER, apart from the internal
inconsistency discussed in finding 7.
9.
The applicant asserted in his response to the advisory opinion that his
record was not a fair and complete depiction of his performance before the selection
boards that considered him because the Coast Guard failed to include his OER reply in
his military record. According to the Personnel Manual, the OER reply, which requires
a specific format for proper submission, provides an officer with an opportunity to
officially express a view of his or her performance that may differ from the views of
members of his or her rating chain. See Articles 10.A.4.g.1. and 10.A.4.g.8. of the
Personnel Manual. In this case, the alleged OER reply, not filed in the applicant’s
military record but submitted with his response to the Chief Counsel’s advisory
opinion, purported to be both a communication to the CDR selection board and an OER
reply. As such, the Board is persuaded to find that because the reply/communication
failed to comply with proper format, as required by Article 10.A.4.g.8., and contained
comments addressing his family status, as prohibited by Article 10.A4.f.10., it was
appropriately rejected. Moreover, according to the record, the applicant submitted a
separate communication to the 19xx CDR Selection Board, entitled “INPUT TO THE
COMMANDER SELECTION BOARD.” In that communication, the applicant asserted
that “[a]n OER Reply is forthcoming.” However, the applicant has not presented any
persuasive evidence
that he subsequently submitted a proper OER reply.
Consequently, the Board finds that, with the exception noted in finding 7, the
applicant’s record, as presented to the selection boards that considered him, was a
complete and accurate depiction of his performance during the period of the disputed
OER.
10. Having found that the Coast Guard committed an error by assigning the
applicant a mark of 4 in the category of “Evaluations,” the Board must determine
whether this error prejudiced the applicant before the CDR Selection Boards. In
determining whether a nexus exists between such an error and an applicant’s failure to
be selected, the Board applies the standards set forth in Engels v. United States, 230 Ct.
Cl. 465 (1982) by answering two questions: “First, was [the applicant’s] record
prejudiced by the errors in the sense that the record appears worse than it would in the
absence of the errors? Second, even if there was some such prejudice, is it unlikely that
[the applicant] would have been promoted in any event?” The Board finds that the
inclusion of the mark of 4 in the category of “Evaluations” makes his record appear
very slightly worse that it would have in its absence. However, the Board further finds
that, in light of the nine remaining marks of 4 in the disputed OER, it is unlikely that the
applicant would have been selected for promotion even if the error had not been in the
disputed OER when it was reviewed by the CDR Selection Boards.
11. Moreover, by the time the 19xx, 19xx, 19xx, and 19xx CDR Selection
Boards met, the applicant’s record included, respectively, one, two, three, and four
more recent OERs which portrayed the applicant’s performance in an even more
positive light than the disputed OER. However, even with the improved OERs, the
applicant was subsequently passed over for promotion to CDR. Consequently, the
Board is not persuaded that the mark of 4 in the category “Evaluations” had any impact
on his potential for selection for promotion to CDR between 19xx and 19xx.
12.
The Board has carefully considered all of the applicant’s contentions.
Those not specifically addressed above were found to be without merit and/or not
dispositive of the case.
13. Accordingly, partial relief should be granted as stated in finding 7 with
respect to the disputed OER by raising the mark of 4 in the category “Evaluations” to a
mark of 5.
[ORDER AND SIGNATURES APPEAR ON NEXT PAGE]
ORDER
Patricia V. Kingcade
The application of XXXX XXXXXX X. XXXXXX, xxx-xx-xxxx, USCG, for the
correction of his military record is granted, in part, as follows:
The mark of 4 for the category “Evaluations” in block 5.f. of the OER for the
period May 1, 19xx to April 30, 19xx shall be raised to a mark of 5. All other requested
relief is denied.
James G. Parks
Dorothy J. Ulmer
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